Privacy Policy
Last Updated: 27 August 2026
AD ACCESSORIES SDN BHD (“AD ACCESSORIES”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data entrusted to us.
This Privacy Policy explains how we collect, use, process, disclose, retain and protect your personal data when you visit myinside.life, create an account, place an order, communicate with us or otherwise use our services.
This Privacy Policy is prepared in accordance with applicable Malaysian data protection laws, including the Personal Data Protection Act 2010 (Act 709) and applicable amendments and regulations.
By providing your personal data to us or using our services, you acknowledge the practices described in this Privacy Policy.
1. Personal Data We Collect
Depending on how you interact with myinside.life, we may collect personal data including:
Account Information
When you register for a myinside.life account, we may collect:
Full name
Email address
Mobile phone number
Account password or authentication information
Order and Delivery Information
When you place an order, we may collect:
Full name
Mobile phone number
Email address
Delivery address
Order details
Purchase and order history
Delivery and fulfilment information
Payment Information
Payments made through myinside.life are processed through our payment service provider, Fiuu.
Depending on the payment method selected and whether you choose to save a payment method, payment-related information may be processed and retained by the relevant payment service provider in accordance with its own terms and privacy practices.
AD ACCESSORIES does not require customers to provide payment card details directly to our Customer Service team.
Communications
When you contact us through email, WhatsApp, our website or other customer service channels, we may retain information relating to your enquiry and our correspondence with you.
This may include your name, contact details, order information, messages and other information you voluntarily provide.
2. How We Collect Personal Data
We may collect personal data when you:
Create or manage a myinside.life account;
-- Place or manage an order;Make a payment;
Contact Customer Service;
Participate in a promotion or membership programme;
Subscribe to marketing communications;
Submit a review, feedback or enquiry;
Update your account information; or
Otherwise interact with myinside.life or our services.
We may also receive information from service providers involved in completing your transaction, such as payment and delivery providers.
3. How We Use Your Personal Data
We may process your personal data for purposes including:
Creating and managing your myinside.life account;
Processing and fulfilling your orders;
Processing and verifying payments;
Arranging delivery of your purchases;
Providing order and delivery updates;
Managing returns, refunds and customer service enquiries;
Maintaining your purchase and order history;
Operating our membership and rewards programme;
Crediting, redeeming and managing membership points;
Providing birthday benefits or promotions, where applicable;
Sending service-related and membership notifications;
Responding to enquiries, complaints and requests;
Preventing or detecting fraud, misuse and unauthorised transactions;
Maintaining the security and operation of our website and services;
Improving our products, services and customer experience;
Maintaining business, accounting and transaction records;
Complying with applicable legal, regulatory and administrative requirements; and
Protecting our legitimate business interests and legal rights.
4. Marketing Communications
Where permitted and where the appropriate consent has been obtained, we may use your contact information to communicate with you about:
New products;
Promotions and special offers;
Birthday offers;
Membership benefits;
Rewards and points;
Sales campaigns; and
Other myinside.life news and updates.
Marketing communications may be sent through email and WhatsApp.
We do not currently use SMS for marketing purposes.
You may unsubscribe from marketing emails using the unsubscribe option provided in the communication or contact us to request that we stop sending marketing communications.
For WhatsApp marketing communications, you may contact us or follow the available opt-out instructions to stop receiving promotional messages.
Opting out of marketing communications will not prevent us from sending necessary transactional or service communications relating to your account, orders, payments, deliveries, refunds or other services you have requested.
5. Membership and Rewards Programme
If you participate in the myinside.life membership or rewards programme, we may process information relating to:
Your membership account;
Points earned and redeemed;
Rewards eligibility;
Purchase history;
Birthday benefits, where applicable; and
Membership-related promotions and communications.
This information is used to administer the programme, provide applicable benefits and maintain accurate membership records.
6. Disclosure of Personal Data
We do not sell your personal data.
We may disclose or provide access to personal data where reasonably necessary to operate our business and provide our services.
This may include:
Payment service providers, including Fiuu, for payment processing and related services;
Delivery and logistics providers, including Pos Malaysia / Pos Laju, for order fulfilment and delivery;
Professional advisers, auditors or other parties where reasonably necessary for legitimate business or legal purposes;
Technology or service providers that assist us in operating myinside.life, where applicable; and
Government authorities, regulators, law enforcement agencies or other parties where disclosure is required or permitted by law.
We seek to disclose only information reasonably necessary for the relevant purpose.
7. Data Security
We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure or destruction.
Access to personal data is limited, where appropriate, to employees, representatives and service providers who require access for legitimate business purposes.
However, no electronic transmission, online service or data storage system can be guaranteed to be completely secure.
Customers are also responsible for maintaining the confidentiality of their myinside.life account credentials and should not disclose their password to other persons.
8. Data Retention
We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected and to satisfy applicable business, accounting, tax, legal and regulatory requirements.
When personal data is no longer reasonably required and there is no legal or legitimate reason for retaining it, we will take reasonable steps to delete, destroy or anonymise the information, as appropriate.
9. Access and Correction of Personal Data
Subject to applicable Malaysian law, you may request access to personal data that we hold about you and request correction of information that is inaccurate, incomplete or out of date.
You may also update certain information directly through your myinside.life account where this functionality is available.
For other requests, please contact our Customer Service using the contact details provided below.
We may take reasonable steps to verify your identity before processing a request relating to personal data.
10. Account and Personal Data Deletion
You may request deletion of your myinside.life account and associated personal data by contacting our Customer Service.
Upon receiving a valid request, we will take reasonable steps to delete or anonymise personal data that is no longer required.
However, certain information may need to be retained where required or permitted by law, including records required for accounting, tax, fraud prevention, dispute resolution, transaction records or other legal and regulatory purposes.
Deletion of an account may result in the loss of associated membership benefits, points, account history or other account-related features.
11. Withdrawal of Consent
Where we rely on your consent to process personal data, you may withdraw that consent by contacting us, subject to applicable legal and contractual restrictions.
Withdrawal of consent may affect our ability to provide certain services where the relevant personal data is necessary to perform those services.
For example, we require certain contact and delivery information in order to process and deliver an online order.
12. Accuracy of Personal Data
You are responsible for ensuring that the personal information provided to us is accurate, complete and up to date.
If your information changes, you may update your account where available or contact our Customer Service for assistance.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology or applicable legal requirements.
The latest version will be published on myinside.life with the revised “Last Updated” date.
Where appropriate, we may provide additional notice of material changes.
14. Contact Us
If you have questions about this Privacy Policy or wish to request access, correction, withdrawal of consent or deletion of your personal data, please contact:
AD ACCESSORIES SDN BHD
Company Registration No.: 199101007045 (217355-H)
45, Jalan Bukit Permai Utama Tiga
Taman Industri Bukit Permai
56100 Kuala Lumpur
Wilayah Persekutuan Kuala Lumpur
Malaysia
Customer Service / WhatsApp: +60 11-2682 8123
Email: myinside.care@qf-corp.com